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This policy sets out our policy on the privacy
of the individual. CCL takes your privacy
seriously and information will be used in accordance
with the Data Protection Act 1998.
1.0 - Your consent
Your use of this website signifies your consent
to us collecting and using personal data about
you as specified below in accordance with this
policy statement. Should we choose to change these
terms for any reason, the changes will be posted
here so that you are always kept informed about
the collection and use of your personal information,
and when we disclose it.
2.0 - How do we collect personal information
about you and how is it used?
2.1 You may provide personal
information when communicating with us.
2.2 You may use our services
and give your name and e-mail address to make
a comment about our services or Web site.
2.3 If you enter a competition
or promotion we will ask your name, address and
e-mail address.
2.4 We will collect information
about your tastes and preferences, both when you
tell us and by analysis of customer traffic, including
using "cookies".
2.5 It may be that some of the
personal information you give us (for example,
about your health and age) is sensitive personal
data within the meaning of the Data Protection
Act 1998. Such information ("sensitive information")
will only be disclosed with your express consent.
2.6 It may be that you provide
us details of credit or debit cards or bank accounts
in making payment to us. Any such information
(confidential financial information) will be disclosed
only in accordance with the disclosure policy
below.
2.7 We may use personal information
collected about you to help us develop the layout
of our website to ensure that our site is as useful
and enjoyable as possible.
2.8 We may use personal information
collected about you to let you know about functions
on our Web site or changes to our terms and conditions
of use.
3.0 - Traffic data
We may provide aggregate statistics about sales,
customers, traffic patterns and information to
third parties, but these statistics will not include
any information that identifies you.
4.0 - Disclosure policy
We reserve the right to access and disclose individually
identifiable information to enable us to comply
with applicable laws and lawful government requests
to operate its systems and to protect itself or
its users.
5.0 - How do we protect your information?
We have strict security procedures covering the
storage of your information in order to prevent
unauthorised access and to comply with the terms
of the Data Protection Act 1998. This means that
sometimes we may ask you for proof of identity
or for other personal information before we can
process your call or enquiry further.
6.0 - What are cookies and how do we deal
with them?
A cookie is a piece of information that is stored
on your computer's hard drive. It is normally
sent by a web server to you and enables the server
to collect information back from your site visit.
7.0 - How to contact us
If you have any questions or concerns about this
policy, please call us on 0870 111 8995 or email
to
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